FAQ
Carriers
What is included with the purchase of a MukGo Carrier?
Each carrier comes with a removable silicone based cover to match the carrier. The cover can be used to help secure smaller sized bottles that may not fit without additional support. The cover is completely removable and may not be necessary with larger bottles.
What bottles do the MukGo Carriers fit?
MukGo Carriers were designed to fit different sizes of baby bottles, specifically ranging in product width from 2" to 3.5" and at least 3 inches tall. MukGo Carriers fit most major brands found in stores today. Unfortunately, they may NOT fit oversized wide neck bottles that are beyond 3.5" wide. We have also seen parents use the carriers for coffee and other adult beverages, which the carriers work well for! Please contact us if you have questions regarding whether the carriers will fit a specific brand of bottle or cup.
What material are MukGo Carriers made out of?
MukGo Carriers are made from 100% food-grade silicone to be as durable as possible. Silicone is dishwasher and microwave safe, Free of BPA, BPS, PVC, lead and phthalates. Silicone is built to last as it is bendable and flexible and doesn't fade, corrode or deteriorate.
How big are the Carriers?
The carriers are approximately 7 5/8" x 8" wide x 7" tall with the handle in the middle of the carrier but just over 3" tall around the basic carrier boundary to hold bottles. Each of the 4 bottle carrier holes without the cover are approximately 3.5" x 3.7", helping ensure that the carrier can be used for even common wide-neck bottles.
How is the MukGo Carrier different?
MukGo carriers are designed to fit a wide range of bottles and for easy cleaning. Our patent pending product has a unique design allowing an optional lid to be placed to help secure smaller bottles.
Do you offer customization of the Carriers?
Coming soon you will be able to customize the name on your carrier!
Each carrier comes with a removable silicone based cover to match the carrier. The cover can be used to help secure smaller sized bottles that may not fit without additional support. The cover is completely removable and may not be necessary with larger bottles.
What bottles do the MukGo Carriers fit?
MukGo Carriers were designed to fit different sizes of baby bottles, specifically ranging in product width from 2" to 3.5" and at least 3 inches tall. MukGo Carriers fit most major brands found in stores today. Unfortunately, they may NOT fit oversized wide neck bottles that are beyond 3.5" wide. We have also seen parents use the carriers for coffee and other adult beverages, which the carriers work well for! Please contact us if you have questions regarding whether the carriers will fit a specific brand of bottle or cup.
What material are MukGo Carriers made out of?
MukGo Carriers are made from 100% food-grade silicone to be as durable as possible. Silicone is dishwasher and microwave safe, Free of BPA, BPS, PVC, lead and phthalates. Silicone is built to last as it is bendable and flexible and doesn't fade, corrode or deteriorate.
How big are the Carriers?
The carriers are approximately 7 5/8" x 8" wide x 7" tall with the handle in the middle of the carrier but just over 3" tall around the basic carrier boundary to hold bottles. Each of the 4 bottle carrier holes without the cover are approximately 3.5" x 3.7", helping ensure that the carrier can be used for even common wide-neck bottles.
How is the MukGo Carrier different?
MukGo carriers are designed to fit a wide range of bottles and for easy cleaning. Our patent pending product has a unique design allowing an optional lid to be placed to help secure smaller bottles.
Do you offer customization of the Carriers?
Coming soon you will be able to customize the name on your carrier!
Care & Cleaning
How should I clean my MukGo Carrier?
The best way to clean the carrier is with warm soapy water, a good rinse, and to thoroughly dry the carrier. However, the carriers are dishwasher safe and can be used in the dishwasher. We recommend a good rinse aide and space for the carrier in the dishwasher.
Can I put the Carrier in the dishwasher or microwave?
Yes! The carriers, both the main carrier and the cover, are safe to use in both the dishwasher and the microwave. They can also be hand washed with warm soapy water. The products are even oven safe up to 350 degrees!
I am seeing spots on my carrier after using it in the dishwasher, what do I do?
Certain dishwashing detergents, specifically phosphate-free detergents, may cause silicone to end up with water spots. Additionally, if the carrier is touching other dishes during a cycle, or too close to other dishes, the carrier may not get thoroughly cleaned and dried and spots could occur. In these instances, we recommend wiping the carrier with a wet cloth or with white vinegar and hot water.
How should the MukGo carrier be stored?
The carrier can be stored in a cupboard or storage space where it will not be subject to other items squashing the carrier for a long-period of time.
The best way to clean the carrier is with warm soapy water, a good rinse, and to thoroughly dry the carrier. However, the carriers are dishwasher safe and can be used in the dishwasher. We recommend a good rinse aide and space for the carrier in the dishwasher.
Can I put the Carrier in the dishwasher or microwave?
Yes! The carriers, both the main carrier and the cover, are safe to use in both the dishwasher and the microwave. They can also be hand washed with warm soapy water. The products are even oven safe up to 350 degrees!
I am seeing spots on my carrier after using it in the dishwasher, what do I do?
Certain dishwashing detergents, specifically phosphate-free detergents, may cause silicone to end up with water spots. Additionally, if the carrier is touching other dishes during a cycle, or too close to other dishes, the carrier may not get thoroughly cleaned and dried and spots could occur. In these instances, we recommend wiping the carrier with a wet cloth or with white vinegar and hot water.
How should the MukGo carrier be stored?
The carrier can be stored in a cupboard or storage space where it will not be subject to other items squashing the carrier for a long-period of time.
Purchasing & Shipping
Do you offer bulk discounts?
Yes, we offer group discounts for day cares, churches, camps, etc. A minimum order of carriers is required before bulk discounts are offered. Please contact us for more information.
Can you ship to addresses outside the United States?
If you wish to place an order to ship outside of the US, please contact us and one of our representatives will respond with instructions on how to proceed. **Please note: customer is responsible for all international duties and taxes once shipment arrives at destination.. Orders shipping outside the US are not eligible for free shipping offers.
Are MukGo Carriers available in stores?
Not yet. However we like to support local independent boutiques and larger retail partners that wish to carry MukGo carriers, as well as hospital gift shops around the country. We are working on a store locator to find our products at a location near you.
What if I did something wrong with my order?
Please contact us and one of our representatives will respond quickly.
Yes, we offer group discounts for day cares, churches, camps, etc. A minimum order of carriers is required before bulk discounts are offered. Please contact us for more information.
Can you ship to addresses outside the United States?
If you wish to place an order to ship outside of the US, please contact us and one of our representatives will respond with instructions on how to proceed. **Please note: customer is responsible for all international duties and taxes once shipment arrives at destination.. Orders shipping outside the US are not eligible for free shipping offers.
Are MukGo Carriers available in stores?
Not yet. However we like to support local independent boutiques and larger retail partners that wish to carry MukGo carriers, as well as hospital gift shops around the country. We are working on a store locator to find our products at a location near you.
What if I did something wrong with my order?
Please contact us and one of our representatives will respond quickly.
Returns & Exchanges
What is the return and exchange policy?
Customer satisfaction is extremely important. We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used. If you need to return your carrier, please contact us. You will be given step-by-step instructions on the return process.
Customer satisfaction is extremely important. We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used. If you need to return your carrier, please contact us. You will be given step-by-step instructions on the return process.